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Yelp, Google, and TripAdvisor are just a handful of some of the most powerful tools on the internet. The sites, and many others like them, offer the public an opportunity to voice their opinions on everything from local restaurants to... View Article Read more...
Google’s new Top Level Domain extension, .new, launched in October and is currently under its limited registration period. But what is it? And what does it mean for businesses as well as the general public? Keep reading for answers to... View Article Read more...
If you own any business that utilizes TripAdvisor, you’ll need to be careful when asking customers for a review. Although there is nothing wrong with requesting that your patrons post their experiences online, you must be extremely diligent that you... View Article Read more...
There is little doubt that the Internet has changed the way we shop. Today, the vast majority of people looking for a product or service turn first to the web. This is in stark contrast to just a few decades... View Article Read more...
Many businesses ask for instant input, but then make it difficult to provide anything that suggests that service received was anything less-than epic. Why is that? We live in a peer-trusted society. In other words, we tend to trust what... View Article Read more...
Facebook, maybe. Social media mega-giant Facebook is just one in a long line of corporations that have recently admitted to using humans to listen to audio recordings. These recordings–which users agreed to–were supposed to be used to help improve the... View Article Read more...
Negative reviews are, unfortunately, a modern-day challenge of running a business. But in our digital world, the unflattering information found online can hurt a business. Alarmingly, not all negative reviews are founded in reality, and many businesses are left scrambling... View Article Read more...
Google, the world’s largest search engine, offers businesses an opportunity to claim listings. These listings are automatically generated from publicly-available information and can include everything from the business name and address to operating hours. Claiming them gives you, the business... View Article Read more...
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