A Troubling Prognosis for Medical Practices That Avoid Online Review Sites
January 17, 2014 9:29 am Leave your thoughtsA Troubling Prognosis for Medical Practices That Avoid Online Review Sites
You can't prevent patients from offering opinions about your medical practice online. If you look past the feedback on review sites, you leave yourself open to reputation damage.
Both the National Committee on Quality Assurance and the Centers for Medicare and Medicaid Services require organizations to publicly report their patient satisfaction data. With this information, patients should be equipped to make informed choices about their medical care. However, online review and rating sites like Yelp, CitySearch and Insider Pages, along with niche-specific sites like Vitals.com, Doctors.com and RateMDs.com, are more prominent than these longtime sources. Read more...
